Monday, August 31, 2009

Digital photos are a gateway drug

Does this story sound familiar? It may have happened to someone you know, or even to you.

Long after Bob and all his friends were Internet-savvy, Bob had given up on his grandmother ever buying a computer, let alone sending texts, signing up on Facebook, or downloading video. She still needed him to come over to reset her VCR and record her answering machine message, after all.

But a few years later, Grandma finally did get a computer and got an Internet account, and what was the very first thing she did with it? Sent out digitized copies of old family photos. Pictures of Bob when he was a baby, or of Bob's father in Little League, or of Bob's grandfather in his Navy uniform, stuff like that.

Eventually, Grandma started sending out emails (mostly mass-forwarded chain mails with vapid platitudes and overstated warnings at first), and may even have signed up on Myspace, played Scrabble with people over the Internet, gotten into chat rooms and forums, and learned how to use the Google.

But it always starts with the digital versions of old pictures. These seem to be the one thing that is most likely to draw a lot of people from a previous generation into the lure of the Internet and the digital age.

Once they're there, they find lots of things that can benefit them; after all, older people often feel isolated but find it hard to make social contacts due to physical factors like having a hard time getting around, and the Internet's a great way for them to keep in touch with peers, people who share their interests, far-flung relatives, old friends, etc. Plus computers can accomodate disabilities like poor sight (with screen readers, bigger fonts, etc.), shaking hands (with voice recognition and the fact that no one gets impatient if it takes you a long time to type an email), etc. In some ways, the stereotypical grandparent living alone might be better able to benefit from things like social networking than are the younger folk who use such things the most.

Perhaps if you have an older relative you'd like to encourage to get online, you should use digital photos as the hook to try to lure them in.

Sunday, August 30, 2009

Bought a shed

Home Depot has a simple 8'x10' metal shed for $269 now, and with the snowthrower and electric bike added to an already-crowded garage, it was finally time to get one. Even after you add pressure-treated plywood for the floor (a foundation kit is included but wood is needed), it's still less than $350. So with some help from a friend, I picked one up today.

I'm not sure exactly where I'll put it. The area that's been chosen isn't very level, and I don't know how I can level it; it's full of rocks and tangled with the remnants of a previous attempt at a garden. We'll see if we can get a neighbor with a rototiller to soften the ground so I can try to dig out half of it and use it to level the other half, but that's still days of back-breaking labor, and I wish there was a better way. Another factor: I can't put it up there until a month or two from now when the trees that I'm having felled are done, which puts me tight against the coming of winter.

There's another possible place for it that would be more level to start with, but it's a spot that's a bit crowded with other things, and there's also a concern that snow sliding off the roof would land on it and crush it. Alternatively the same area but away from the house might be more accessible and avoid the snow problem but make the clutter look worse (though it would also hide some of it); it would also add some of the leveling work back in, though at least with fewer rocks and less scrub to deal with.

We're also going to paint the shed, and to make it easier, we'll paint it before it's assembled with spray paint. We're looking at a dark green.

Saturday, August 29, 2009

Customer service and the megacorp

Conventional wisdom has it that the larger the company, the worse the customer service, and a few exceptions only prove the rule. Sure, there's always the mom-and-pop store with crappy service, or the heartwarming anecdote of the big company that went the extra mile, but we're all usually sure that the rule is pretty solid.

I just had yet another excellent experience at customer service with Amazon. My call went to someone with a heavy accent, but Russian, not Indian; wonder if it's overseas or not. But the person I spoke to talked crisply and slowly, and more importantly, he got right to business, didn't make me jump through a thousand hoops, and took care of the problem. Amazon's not only sending me a new cable for my Kindle, they're doing it by two-day mail and I don't have to send back the bad cable.

In fact, I've made scores, maybe hundreds, of purchases from Amazon, and the only times I've ever had a problem that wasn't resolved with absolutely the most efficient, friendly, and satisfactory service, were always times I was actually buying from a third party through Amazon. (And even those were usually great, too.) Amazon is making money in an economy when even the oldest and best-established companies in the world are struggling, and yet they can still manage to treat customers well instead of pinching every penny. How does that work?

When it comes down to it, in a tight economy, a huge company (and Amazon is one of the hugest) is in some ways better positioned to treat its customers right. "Spend a few bucks making a customer happy, and the customer will come back tomorrow" is a sound policy if you have the scale of operations to be able to wait for good will to pay off as an investment. The big question isn't whether a company can invest in customer service, it's just whether they do.

There's something in the big corporate culture and its cover-your-ass mentality that tends to make customer service get forgotten or diminished. It's just that a company above a certain size can continue to exist without leadership, on its own momentum; and in that state, it will tend to diminish customer service because it's not in the best interest of any single cog in the machine to prioritize it. This won't be as likely to affect much smaller companies because they can't get by on their own momentum, they can't survive without the same kind of leadership that also means there's someone in a position to say "customer service matters" for whom there's an incentive to say so.

But if you have a big company that does have leadership, then it's my belief that they can be just as good as any small company at customer service. When you try to get customer service from a megacorp and get lost in a maze of twisty voicemails, all alike, the size of the company is very in-your-face, so you immediately blame that. And the same happens with other big companies, and you blame the size. When you get bad service from a small company, though, it's for different reasons, and those reasons don't remind you of the company size.

If you sat down and counted it out, you'd probably be surprised how many bad service experiences you had with small companies, how many good ones you had with big companies, and how much closer the ratios are than you'd've guessed. It's just selective perception that makes it easy to correlate the big-company bad-service experiences together as part of a pattern with a common cause, making it seem bigger and more consistent, but harder to correlate and count the small-company ones.

What this all means is that, yes, if you are dealing with a big company it's more likely you'll get bad service. Maybe not as much more likely as you imagine, but it is more likely. But at the same time, if you're a big company, despite the public perception that big companies almost always lead to bad service, you can very well have great service, and reap the long-term benefits of having it. It just means you have to have someone decide that, and then be an advocate for that decision. And you can do that just as well as the owner of the mom-and-pop shop. In fact, while your company's size might present challenges in giving them great service, it also presents opportunities and advantages in providing customer service which the mom-and-pop shop would envy.

Amazon may not be perfect (I'm sure someone will comment on this post with a horror story about their experience with Amazon) but no one is, not even the tiniest family-owned corner drugstore. (In fact, when you get bad service from a tiny shop, it tends to be worse, because it's more personal, more arbitrary, and harder to work around since there's nowhere else to appeal.)

Friday, August 28, 2009

Bike results

The bike without the battery is noticeably heavier and more cumbersome than a normal bike, but the bike with the battery... gee whiz. It feels very sluggish and also has a little tendency to tip to one side. That factor can probably be countered by putting on a second battery pack for longer travel times, better balance, and golly gee, even more weight. Those batteries are startlingly dense, and I'm not exactly a battery novice here.

However, I don't think a second battery will fit in, because when I tried to put the first battery on the other side, it didn't fit. It seems like the brackets are bent as it came to me. It's hard to be 100% sure because at first I thought maybe they were that way on purpose. Nothing in the manual or the pictures online gives me a clear enough view to say whether those brackets are supposed to be straight or not. So I'm going to send the enclosed picture to the manufacturer. If it is bent, I hope it's something I can replace at home, because sending the whole thing back is going to be a pain. But at least I'll be able to use both sides and maybe get a second battery, though I don't know if I'll ever need that much range.

The good news is the engine is powerful enough to pull the bike and me without any help up the hill of my road, which is the steepest hill I deal with, though not very quickly. On the not-as-steep, but much longer and more exhausting, hill leading to my mailbox, it can keep me going at a good pace by itself. And when it's running, I can pedal to add a little more without it being hard going; the transmission is good at combining my work and the engine's without me feeling like I'm fighting the engine. So it gets the job done.

I don't think I'd want to use this for exercise riding, though, or for riding for fun. It'd be great for riding whose sole purpose is to get to point B, or to exercise the dog, which is the whole point. But I'll be keeping my other bike. (Which means I need to find more room in the garage, which was already pretty full before I put in a snowthrower last week. Maybe I should bite the bullet and buy a shed.)

Tonight will be the first time taking Socks out with it.

Thursday, August 27, 2009

EZIP Electric-assist bike

The bike arrived today and I just finished assembly. The battery is charging overnight.

It's clearly a regular bicycle with an add-on already installed from the factory; the instructions include whole sections that are clearly written for the regular bicycle. Of course, if they sold this motor as a separate kit it would be a real pain to install, so that's just as well.

I gave it a very brief ride without the motor, and the bike is fairly heavy, and very solid, and would probably be a fair bit wearying to take on a long trip without the motor assisting. It's certainly usable as a bike, but I don't think it'll replace my regular bike for riding for enjoyment or exercise. Of course, it's also possible I need to adjust things and it'll ride more smoothly than that test. It was too dark to really check for those sorts of things.

I also attached the Springer bracket to it, so tomorrow I will give it a try with Socks and with the battery. Probably I will try it without Socks first to get the hang of the motor assist and how that works.

The only down side is noticing that the price dropped $28 since I ordered it. Oh well. You win some, you lose some.

Wednesday, August 26, 2009

Recovery

My dog-exercise-related injuries are subsiding. We visited the doctor's office to verify that my shoulder was all right, and the doctor corroborated my impression that it was just sore, bruised, and maybe at most sprained, but nothing torn or broken, and nothing that won't recover on its own. He gave me a few exercises which might help it recover faster, and of course ice (and Icy-Hot) will help it feel better. And it already does feel a good deal better, though still not enough for me to sleep on either side.

The scrapes on knee and elbow just have a few twinges now and then, and they sure look angry, but they're not hurting too much.

The electric bike wasn't due to ship until next week, but to my surprise it shipped yesterday and is due to arrive tomorrow. After I get it, and try it with the Springer, I'll figure out if I want to keep my old bike. If the electric bike adds enough weight that I wouldn't want to use it as an everyday bike for my own riding, I will probably keep my old bike (though where I'll keep them all I have no idea!). If it feels comfortable to use the electric bike on non-dog-exercising rides, I might sell the old bike, if I can find someone local who'd want it.

Hopefully soon I'll be able to write about topics other than how my dog is plotting to murder me!

Tuesday, August 25, 2009

Another injury

My right knee is just starting to recover from the various times when Socks overexerted me on walks or bikerides, and has a long way to go, but I've interrupted it with yet another injury. Last night while exercising Socks with a bikeride, I took a bad fall. I don't know what caused it because it was over too fast, but when I got back up, the breakaway on the Springer had slipped down off the top loop to just above the spring, and I don't know if that was a cause or an effect of the tumble. So I'm not sure if this was a failure of the Springer or just a bit of bad luck.

If I hadn't been wearing my bike helmet, I'd've been in worse shape, as I bumped my head on the pavement -- not bone-cracking hard, but certainly raising-a-bump hard. My biking gloves also protected my palm from being ripped open. But I did get pretty good bleeding scrapes on my left elbow and left knee.

The worst part by far though is the jarring I took to my shoulder. It didn't hurt too bad at first, but as time has passed it's gotten worse, not better. I still have a full range of motion on my left arm, but most movements cause sharp pains in the shoulder, enough to make me reluctant to move my arm at all. This really makes it hard to sleep since I sleep on that shoulder half the time normally, and even being on the other side, it's hard to avoid using that arm to position myself. It also renders me having to ask people to pick things up for me and do other mundane things, which drives me nuts.

I've got a doctor's appointment this afternoon to have them check it out, but I wonder what they'll do. Unless they've got a portable X-ray, all they can do is look at it and say, "sure looks like a shoulder, does it hurt?" and then refer me on to the physical therapist (or not, if they think it will recover on its own soon enough to not be worth it).

The bike was wholly uninjured, as was my phone and Bluetooth headset which continued pouring Colbie Callait to me through and after the tumble. Also, Socks was completely oblivious and uninterested; she immediately went to the end of her leash and sniffed there until I dragged her back. It might have been nice if she'd at least showed a hint of concern.

I sure would like to just go a couple of weeks without any dog-exercising-related injuries so I could recover fully. I hope that the electric-assist bike I've ordered will help with that.

Monday, August 24, 2009

Working again

First day back at the office after a week off. First day back after a catastrophe that happened while I was away. First day back staring down a juggernaut of work that makes the last few years pale in comparison. First day back gearing up to fight against the fact that this project is almost certainly doomed to failure. First day back after I started posting job applications.

I don't know if my blog posts are going to end up trailing off again. Maybe. I do know that while I might have a lot of overtime in the coming months, none of it is going to be unclaimed.

Last night I had some "house dreams" but these were at the office. We were being moved from space to space, finding in the new locations we didn't have enough outlets to power our servers but were still required to find a way to run them, stuff like that. It doesn't take a genius or clairvoyant to read the significance of a dream like that.

I'm so ready for some normalcy again. Guess that will have to wait a while more.

Sunday, August 23, 2009

eBooks

After posting a few comments on a Facebook post, I felt like I should better organize my thoughts about the promise and problems of eBooks.

A lot of people have tried out eBooks in the form of a PDF on their PC screen and then wondered what the fuss was about. Often they will proudly proclaim their dedication to paper with that same enthusiasm that people used to be proud of not talking to answering machines twenty years ago. And you can hardly blame them: the experience of reading a PDF on a desktop or laptop surely can't compare to an actual physical book: it's all disadvantages and very little by way of advantage, and what advantages there are, are mostly one-time advantages of little personal impact (like not having to pay postage, or the environmental impact of shipping).

Now, some of the people who are down on eBooks are doing it for all the typical reasons that will turn out to be as relevant ten years from now as were the reasons given ten years ago why people would never stop using card catalogs in the library. Stuff like the smell of the paper, and other bits of nostalgia. I don't mean to diminish the value of those things. But when you weigh the pros and cons today, there might still be uses for card catalogs, and nostalgia might be one of them, but Google isn't going away any time soon, nor should it.

But there are far better reasons to speak against eBooks that even the people who, ten years from now, will swear by them, are citing. And those come basically to the fact that, for many applications, eBooks today still suck. Even the Kindle and its peers, which are miles ahead of the alternatives, are inadequate to some applications. But most people are comparing a printed book to a PDF on a computer screen, and boy howdy but is that an unfair comparison.

First, it's easy to ignore how much of a difference the hardware makes, and assume that a laptop, netbook, or even a desktop computer is the right way to read eBooks. After all, you already have one, and rather than invest a big chunk of change into a device just to try out eBooks, you're going to try it with what you have. But these devices are wholly inadequate.

First, paper books are easy to read in bed, in an easy chair, wherever you need them; any eBook reader that can't be at least as good as a paper book for that is going to hurt.

Second, and this one's particularly easy to overlook, computer screens are optimized, over decades of refinement and evolution, for certain things: high quality animation and color displays, most notably. And in making them great for those things, they've been made truly terrible for eBooks. Sure, the gray-scale of a Kindle feels like a step backwards, but until color electronic-ink displays are cost-effective, even the gray-scale of a Kindle is a thousand times better for extended reading than a computer screen, in ways that you have to experience to really realize what you'd given up. And I don't just mean "on the beach" (though being able to read in bright light is certainly a factor); I mean anywhere.

Third, the interface is very important but is also easy to ignore. A good eBook reader should disappear: it's you and the content, with as little as possible of the device in your conscious notice, just like when you read a paper book you very rarely are thinking more about pages than what's written on them (and then only when something goes wrong). Acrobat Reader on a full-keyboard laptop is far from optimized for being forgotten as you focus on the content. This is distracting in much the same way that constant typos are distracting, and ruin the experience in the same way.

To make matters worse, the most common eBook format right now is still PDFs, which are precisely wrong for it. Web pages were, by design, intended to not fix the presentation in a particular layout but to leave that up to the browser to render in a way that suited the viewing device and the reader's preferences. (Of course, Web design has evolved to the opposite again, where the content developer completely controls the appearance, but that's another topic.) That made web pages great for viewing on any device and any platform but terrible for printing. Thus, PDF was designed as a way to make a document specifically intended for printing but able to be distributed electronically. And that's why PDFs aren't just bad for reading on the screen, they're that way by design. Adobe has tweaked the format somewhat since to mitigate that, but it's at best a compromise; PDFs still unavoidably reflect their roots as something intended for paper.

And that brings us to one of the oddities of eBooks as they've existed before now, and still exist now. By and large, many potential eBook customers are still thinking in terms of the form factor of the printed page, the 8½" by 11" of reference materials, the 4.33" by 7.01" of paperbacks, etc. There's no real reason why eBooks should have to conform to standard sizes that are used in the printing industry (and it's even funnier when you consider why those sizes are still our standards based on the history of printing from centuries ago). They're done in those sizes now partially because of the use of PDFs but mostly because publishers are not really making eBooks, they're just cramming the content they already have, with minimal effort, into another sales channel.

Which is what always happens when a technology is new: the first uses don't explore its promise at all but are just migrations of the previous stuff to the new format, which tend to only point out the weaknesses of the new format without exploring its strengths. Consider how the first films were basically stage plays in front of a camera, which doesn't feel half as good as sitting in front of a stage; the camera takes away a lot from the theater experience and adds virtually nothing, until a few years pass and people start finding ways to use the camera for its own abilities, and nowadays you would never imagine that filmmaking wasn't its own art with its own possibilities.

This is a common theme for futurists: the first version of each technology is hampered by these two problems. The first content or experience is just other stuff shoehorned into it, so it doesn't show the promise. And the first devices are riddled with problems. The real trick is to figure out if the technology will still be able to succeed, and change the world. Are those problems solvable in the next generations of the technology? Is there a way content can be created specifically to suit the new medium so it plays to its strengths instead of its weaknesses? And most importantly, will enough people be able to make enough money doing it to rise over the development costs and the inertia of the consumer market, and make it work?

I think eBooks are a shining example of where the answers to those things are all a very clear "yes". The eBook devices are already miles beyond what they were two years ago, and as electronic ink displays improve (which they will quickly as they get into more demand), batteries improve, and the wireless networks expand to everywhere and converge, the problems they have will disappear. More devices with different form factors are already appearing to suit both the reading-in-bed and the studying/reference markets, and eventually those will converge into a single device that folds out to the size you need for that book, the way today's cell phones already flip between portrait and landscape.

There's tons of money to be made in both hardware and content, and while the "shove what we have at them" approach to content is not showing much of the promise, it is doing enough to get momentum going. Enough books that are readable on the Kindle and its peers means enough Kindles out there to make publishers start making other books readable on them, by using the technology instead of just running files through converter programs.

I'm not saying there aren't problems that aren't yet solved. The biggest one of course is the thorny issue of DRM. The whole market will collapse like a flan in Eddie Izzard's cupboard if the content providers can't find a way to provide content without trivially-easy piracy undermining them completely. But if they do it through onerous DRM that makes people fear they can't keep the things they paid for or forces them to struggle to get their own content to work, they'll turn people off. That's a problem that is much bigger than eBooks: it's the central unsolved dilemma of the Information Age, and eBooks are a tiny corner of its scope. And there are other problems to be addressed.

But I think you can readily see the promise of full text searches across multiple volumes, the possibility of backing up content so you need never lose it to physical damage, the portability of entire libraries of reference materials or texts in a few ounces, the reduction of the costs and environmental impact of making paper and then moving it in trucks back and forth across the world just to transmit ideas and expressions, and eventually, the simple comfort of a book that's lighter and easier to read than that text with its half-broken spine and hard cover. I have no doubt that eBooks will be as much a part of everyday life in ten years, as Google or cell phones (both talked down in their early days) are today.

Saturday, August 22, 2009

Sales tax amnesty day

Critics of days like today when sales tax is temporarily suspended say that it doesn't really boost the economy by encouraging spending, since people just change the timing of purchases rather than doing more of them. And that's precisely what we did. The snowthrower I was going to buy this autumn is now sitting in my garage, patiently waiting for snow. Feels a bit odd to have something like this and not even fire it up once for months.

While we were out we started looking at mopeds and scooters, as a possible means of dealing with exercising Socks that won't wear out my knee when she gets difficult. However, I doubt that approach is going to pan out. First, they're so expensive. And second, I'd be hard pressed to find a way to rig a Springer to one, or hook up a leash safely to one in any other way. Probably my first idea, a motor add-on to a bike, will be a better approach; trouble is, most of them won't fit my bike, except the expensive and inefficient kind that work by friction drive against the wheels. It might be cheaper to buy a new bike with a motor already on it, than to retrofit a motor onto my existing bike, or to buy a moped. I just have to research the options a bit more.

Friday, August 21, 2009

Travel to places you've already been

When I think about places I might like to travel, the first things to occur to me are places I've never been. The world is so full of experiences I've never had and would like to have, places I haven't seen, things I haven't done.

But the idea of going to places I have been before is always tempting in a different way. For instance, I lived in Juneau, Alaska for five years, and it would be fun to see how it's changed (and how it hasn't changed), and to see people and places I remember, and miss, but haven't seen in years. There's an extra appeal in going places I've been but Siobhan hasn't so I can show them to her (though, having exhausted Long Island, I've all but run out of those; that factor's more prevalent in the case of places she's been she'd like to revisit and show me).

A dispassionate examination of the question always comes to the same answer: if I only have so much time and money I can spend travelling it would be better to see new places with it. If it would cost about the same to go to Juneau or to Italy (and it probably would), how can you even compare?

Is there some factor I'm not considering that explains why the familiar places retain some appeal in spite of this equation, or is the conclusion correct?

Thursday, August 20, 2009

Back into the swing

Cleverly, though my Maine vacation was only three days, I took off the whole week; because I'm swimming in leave time (I never get to take anywhere near as much as I earn, especially lately) and have record-setting levels of stress to burn off. So that leaves today and tomorrow as around-the-house days. A lot of that will be used to catch up on things I didn't do early in the week because of being on vacation. Some of it I hope to use on a few around-the-house chores things I want to get done, or on just plain fun stuff. A bunch of it got unexpectedly used up on working with the electrician on getting our generator set up -- he showed up out of the blue today to do the job I started on nine months ago.

The big project that I hope to get worked out during these two days is updating my résumé. I've been at the same job for fifteen years and I still hope I'll be able to do another fifteen and retire from it. It's mostly comfortable, with interesting challenges, enough latitude on important issues (like a relaxed dress code), a good variety of tasks, and as light a burden of bureaucracy as you can have in the white collar world. But the way things have been going lately, it's also possible I can't sustain it, and it might be time to consider whether other opportunities might be better, or at least to be prepared in case I need to look for them. It doesn't really cost anything to get one's résumé current and keep an eye out on the world around you. And now that I can do my clothes-shopping locally, getting a dress shirt is probably something I should be doing anyway.

Recent developments at work that happened while I've been away have only strengthened my resolve to start opening some doors in case I find myself needing to go through one. They've also put me in a position of having to spend at least a little time today thinking about work issues and sending out a few emails to get people prepared for the blitz I'll be beginning when I get back next week. I really want to find a way to make this project at work succeed despite the obstacles piled in front of me and the lack of support from almost all sides. Not just so I can get credit for it (the way things are going I won't get credit for the victory no matter how many more hours I pour in and how much more talent I bring to bear, but even if no one else really knows how much I've done, I know). Not just because finding a way to wring success out of this impossibility would also mean I could stay in this job. But also because that's what's best for my employer and for the state.

That said, if I can't make it work, that only proves we don't live in a movie with a guaranteed happy ending, and if people undercut and subvert something long enough, wait long enough to make needed decisions, and offer too little support for too much demands, things can fail no matter how hard people like me work or how smart we are. It won't make me feel like I failed, any more than it does to know I can't compete in the Olympics or flap my wings and fly to Mars.

Oh, and I also hope to play some Rock Band this weekend. And buy a snowblower. And go donate blood. And if there's time left, solve the world's political problems and develop a clean cheap source of unlimited energy. Maybe even watch a movie!

Wednesday, August 19, 2009

Maine roundup

Back home again from a nice little trip. Highlights of the visit to Maine:
  • My first time swimming in the ocean since leaving Long Island.
  • Perfect weather: it's been cold and rainy all summer, but the day we left it got hot and sunny, and stayed that way until we returned, whereupon it rained.
  • I got enough sun to get some sunburn, which is not easy for me, my skin being as dark as it is.
  • While there were times Socks was difficult, all in all she was quite well behaved and traveling with her has proved to be quite possible.
  • That said, since she didn't like the waves, the reason to bring her specifically to the sea is kind of moot. Plus it meant we couldn't both go into the water at once. Maybe a lake.
  • We didn't spend as much money as most trips. Some of our restaurant meals were overpriced but we also got some cheap take-out (mostly in interest in not leaving the dog in the car) and had leftovers.
  • Unlike our last trip, we did very little shopping. Just got Socks a new collar since her old one was falling off, and a few other things at Petsmart while there to save our next trip.
  • The only tummy distress we both had was last night, which makes us wonder if the perfectly innocuous Thai food we had was a bit off. We didn't even have the same dish, or type of dish.
  • Isn't it kind of sad that we went out of our way to get to a Taco Bell... twice? We can't get that hereabouts, and I was curious about the new "volcano" menu. (It turns out it's spicier than their normal wares, but not really spicy. Still, pretty good, for Taco Bell.)
  • Did a lot of reading, a lot of relaxing, a fair amount of swimming, and most of all, a lot of nothing. It was nice.
  • My knee ended up about the same as when I started, no better and no worse.
  • Our next trip isn't until December when we're spending a week in Washington D.C. That will definitely be a "doing stuff" vacation: lots of Smithsonian things to see and not enough time to see them! That one, Socks will be boarded for.
  • Having a smartphone with a data plan is really cool.

Tuesday, August 18, 2009

Dig little digger

The minor disappointment of this trip to the beach is that Socks doesn't like the sea. We took her in again today and the results were the same. She will chase a few waves, but very soon she's pulling back to shore, and she certainly doesn't want to go into anything deep enough for swimming. She likes her water still and saltless, apparently. Maybe we'll try a vacation on a lake.

However, she does like the beach itself, because her labrador heritage as a digger is never as successful as in wet sand. Boy, can she throw a ton of muddy sand across the beach fast. People at the beach were staring at her digging, and children in particular were fascinated by how deep she could go and how fast she did it.

One can't help wonder what smell is in those particular spots to make her want to dig there. Was there a crab? She certainly didn't uncover one (though one on the surface caught her interest until I had to take it away). But maybe a crab had been there before... though it's hard to imagine those spots were more crabby than the other acres of beach around them.

I didn't get a picture of her digging, and you know how I like to have a picture in every post, so here's instead some video from my Facebook page of her having fun with the sprinkler here at the motel. This was just one small bit of one of several encounters; she sure wants to teach that flying water a lesson!

Monday, August 17, 2009

But there are things as yet unsniffed!

Socks doesn't like going to the bathroom in a place until she's familiar with it, which means that she's smelled everything in it at least a billion times. We had that problem when she first came to live with us but we didn't realize the pattern; it seemed instead like she wouldn't poo until she found other dog poo. However, later, when I got the Springer and started taking her to the reservoir, she started going there after she was familiar with it.

What's difficult about it is that she may have to go really bad and whine about it a lot, but she still won't go until she's sniffed very thoroughly. That's what was happening last night. She'd been taken for several walks, after a day already filled with exercise and excitement, and still wouldn't go, but she kept complaining. I took her out for almost forty-five minutes (long enough for my knee, which was feeling better than it had in days, to start aching again) but still no luck.

Fortunately Siobhan took her out one more time and while she didn't do anything I hadn't done, it worked. Maybe her need to go got to a critical threshold, or her familiarity with the smells reached a breaking point, but suddenly and quite quickly she was willing to go. After that, she passed out and barely moved all night. Thank the stars, it would have been an awful night otherwise.

Sunday, August 16, 2009

A few days in Maine

We don't usually go vacationing during the high season because of the higher prices and denser crowds, but that also means we don't get to go swimming in the ocean because it's not hot enough when we're near it. This year, we had extra stress (mostly me, due to work), a little more money to work with (due to being clear on credit cards, plus some overtime due to the aforementioned work issues), and we have a dog. So we decided to book an extra few-days-long trip to the seacoast structured around pet-friendly places, and today is the first day of it.

Though it's high season, arriving on a Sunday and staying through Wednesday means the crowds are still not too bad. And we got really lucky on weather. In a year when there's been lots of rain and very little heat, we arrived with the temperature in the high 80s and the forecast all hot and humid until we leave. Which means a chance to get into the sea.

We already biked to the beach and did a bit of swimming, and the water was lovely. Socks found the waves a bit too much to deal with, however. At first she had to chase each wave crest, but as wave after wave pummeled her, she got more and more reluctant. I tried to encourage her far enough in that she would be facing swells instead of waves, but by then she just wanted back out. She spent most of the time trying to lunge at seagulls or dig in the sand, but I think she enjoyed herself on balance.

The sea is especially restorative for me, and our plans don't include a lot of activities -- in fact, pretty much none. Just hanging around. Not many places we could go anyway as few are pet-friendly. We might do a little shopping, but mostly we'll just relax, go to the beach, read, swim in the pool, go biking, stuff like that. Heck, we probably won't even be going to restaurants -- again, pet friendly ones are scarce, and we'd rather not leave her in the car much -- so we'll just get delivery and take-out mostly. We're not really doing a lot of planning this time.

Saturday, August 15, 2009

Renting a midlife crisis

On seeing a sexy sports car today while out shopping, it occurred to me that if I were going to have a mid-life crisis, this would be the ideal time for it. Having a terrible time at work, just passed a birthday, and financially solvent enough to be a little extravagant. Heck, I could probably buy a sexy sports car if I wanted to... but I don't really.

I wouldn't mind driving one once just to see how it felt, though. I can only imagine what it feels like to hit 100 on a flat stretch of road... or to really let go in a convertible. And on a private course that's perfectly legal. I wonder if anyone offers an hourly rental mid-life crisis? As I doubt anyone's going to invent braintaping during my lifetime, a rental is probably the only way I'll ever find out. A sleek, sexy sports car of the kind only rich people own, like a gleaming red Ferrari, and a nice open private course. Sure, even with a private course with no other cars and no obstacles, there's some danger, but people run businesses doing lots of other dangerous sports so I'm sure it'd be feasible. And they could charge enough to make it work.

I would find out on Google if such things exist but I can't think what to search on to avoid the real hits being buried. The closest thing I found in a quick search was a private golf course with a relationship with a nearby car rental agency. Still, if I thought of it, some entrepeneur probably thought of it too.

Friday, August 14, 2009

Focusing on the positive

The big project that's been stressing me out at work for the last few months, and to some extent the last few years, is now over. Not in a good way: it was 'decided' (I use that term very loosely) to simply pull the system, probably at the end of the month, and go back to the way things were before.

To call this 'disheartening' is to make light of it, but I don't know how else to describe it. I think I never quite managed to figure out how I felt about it before I was already moving past it. If I focus on the negative, I'd be devastated. Not that it was my fault: certainly there are things I could have done better, but what I did manage was almost superhuman and something to be proud of, even if not many people at work can see it yet. But they will one day. No, the part that's devastating is that this is the most damaging demonstration of the lack of leadership my office suffers from.

However, by the time the 'decision' came, I was already prepared for it. I excel at the process of putting things behind me. My feelings are still jumbled but the most pointed things to feel are all about relief. The crushing workload that's suddenly melted away, most notably. For a long time I've been aching to be past this project and now, in entirely the wrong way, I very abruptly am. (At least for now; next year we'll dust the cobwebs off the project and try again.)

I've got a few more weeks of transition (the opposite of the "go live" process, so I'm calling it, not without irony, the "go dead" process). Once that's done, I'll have a while to work on other things and get back to a more reasonable workload before I have to start preparing for our second attempt. I suspect getting back to normal is going to take some adjustment.

Thursday, August 13, 2009

We are all made of stars

Back when I heard Carl Sagan tell me I was made of starstuff when I first watched Cosmos it was a profound, world-changing statement. Today, people saying it are probably making fun of grandiose, pompous ideas. But it really still is a profound truth which bears thinking about.

On the tip of your pinky there is a carbon atom, and if you thought about it at all, you would think of it as just being part of you, of your pinky specifically. But before it was where it is, it was placed there by enzymes in a cell, and before that, it's travelled for months and years around your body, being part of many different organs and systems. It probably was part of things that got broken down and built back up hundreds of times, and moved through all parts of your body, and now it happens to be in your pinky, but that doesn't mean it will stay there.

Before it was in your body, it was part of a cow, and it went through the same dizzying series of transformations and movements within the cow's body. Before that, it was in a blade of grass, where it was built up and broken down inside various molecules countless times as it moved from place to place within the blade of grass, or even within one cell.

Before that, it was in the atmosphere, paired up with some oxygen. In this form, it probably saw much of the world; it travelled over oceans, it flew higher than jet planes, it swirled over deserts, it visited many of the continents. It was bound within clouds and then fell from them and then went back up into them, over and over.

Before that, it was in the ocean, and before that, it went a grand tour through the parts of a shark, and before that a minnow, and before that some algae, and before that, the ocean again, and before that a river, and before that, a mountain. And it probably has repeated all these cycles a thousand times, a million times. It was part of a fox, and before that a mouse, and before that an ant's egg, and before that an ant, and before that a part of an ant's hive, and before that another ant, and before that some mold, and before that, the ground.

Go far enough back and it will turn out it was part of a mountain, and before that, deep within the earth's crust. And before that, it floated free in space, amidst a cloud of dust in vacuum. Before that, it was part of an explosion as much more powerful than the biggest atom bomb as that bomb is more powerful than the breeze of a butterfly's wing. And before that, it was part of a star that is so long gone there is no longer any other trace it ever was, besides the unrecognizable parts it left.

Before that, it fell and rose for billions of years through the superhot gas of that star, up and down and up and down. And before that, it was near the center of that star, and...

And we're now back some ten billion years, two thirds of the life of the entire universe, and through that entire time, the atom of carbon has never changed. Sure, it's gained, lost, or shared electrons every few seconds for most of that ten billion years, but the protons and neutrons that make up its core are precisely the same today in your pinky as they were at that moment ten billion years ago. Through all those changes and cycles and movements they remain unchanged.

Yet one second earlier, they didn't even exist. Instead, all there was were a few atoms of helium that by sheer chance overcame million-to-one odds against and smashed into one another in a way that caused them to reform into a carbon nucleus. Before that, those helium atoms trace back a few more billion years before they, too, were formed of hydrogen atoms -- that is, protons -- the same way.

And before that... they go almost all the way back to the Big Bang. And if you could pluck one of those protons out right now, it would be essentially indistinguishable today, in the tip of your finger, from what it looked like one minute after the Big Bang, floating in an expanding curve of spacetime doing not much of anything.

That that carbon atom happens to be part of something that can understand this is the most amazing truth you will ever know. And at the same time, the carbon atom couldn't care less. It probably has another ten billion years to spend cycling through things before it will end up smashed into something else just the right way where it will become part of an atom of oxygen. Whereupon the same set of stories will start all over again.

Wednesday, August 12, 2009

The loom of fate

If you haven't seen Wanted, there are some spoilers herein about it, so go see it first. Amongst high-octane thrill-ride movies that shouldn't be taken too seriously but are a ton of fun, this is one of the best, so it's well worth watching.

For all that it's a popcorn movie there is one story element which is fascinating in a thoughtful way, and to my surprise it's one that wasn't in the comic books from which the movie is loosely derived. That is the loom of fate.

The main characters are assassins who murder people before they can do terrible things to people or the world, but the really interesting thing is how they find out who to kill. They started out as a society of weavers, and their biggest loom kept causing tiny errors in the weave. When you look closely at those errors, they are a code. Errors occur in groups of five, which groups occur in larger groups; and each error can go one of two ways. When properly decoded, they spell out the name of the next target. No one knows precisely how the errors occur; the assumption is that they are directed to occur by Fate itself.

What fascinates me is the question of how anyone noticed and figured it out. It must have taken many lifetimes.

First, people would notice the error, and try to troubleshoot the loom to eliminate the error, only to find that there were no problems in the loom and nothing they did prevented the errors from happening. Troubleshooting a mechanical device requires analyzing the patterns of when the errors happen and how, so it's easy to imagine some loom engineer discovered that errors occur in groups of five on a single row, and that if there was one row in error there would be around a dozen together, but that would have been taken as a sign of what the mechanical trouble was, not a hint that it was something more than mechanical trouble.

As analysis continued, someone might have noticed that there were certain patterns that occurred often in the groups of five errors, while others happened very rarely, and there were even some combinations which never occurred (six, to be precise). Again, this would at first seem to be a clue about what was wrong with the machine. Perhaps only when someone noticed that some of these patterns tended to occur in combinations (for instance, one particular pattern tended to occur often as the second row, and when it did, the first row was one of only three other patterns) did anyone begin to suspect anything might be found by considering the patterns as having meaning.

Anyone who's done cryptograms knows that certain short common words (like "the", "I", or "and") are often the key to solving the cryptogram, but since the loom only produced names, it would be harder both to decode the cipher, and to realize that it was a cipher in the first place. However, there have always been some names that are much more common than others. People might notice that a certain four-row pattern occurred more often at the start, and even that common patterns occurred in the start but less reliably in the end of the string of errors.

Even once someone felt sure this was a cipher (and really, how could you be sure, given where the errors come from) it would be crazy hard to discover the cipher. And once you did... all you'd get is a name. So what? Probably dozens or hundreds of names went by before anyone began to suspect the pattern to their meanings: after all, in today's world, if you saw a name you'd never heard, you could find out about that person online, and if nothing interesting showed up, you'd probably recognize the name a few months later when they turned up as a serial killer or the architect of a Ponzi scheme. But even a hundred years ago, the majority of names of people who were doing awful things would not come to your attention, ever. And that's not even accounting for the fact that some of these people might be on the other side of the world (a possibility the movie never addresses, actually).

The whole thing would be a heck of a lot easier if someone just got a tiny touch of divine intervention, a vision, a compulsion, anything. But it's far more interesting to imagine that they had nothing but the weave. Then one wonders why no one ever broke down the loom and rebuilt a new one after the first few years or generations of failures to fix the problem. Maybe they did and the problem kept recurring. Maybe the same thing happened in looms all over the world, but only in this one place did anyone happen to have the epiphany that made it possible to understand it; maybe there are patterns like this all around us, the world trying to speak to us in a way that the vast majority of us will never notice.

Pretty heady fare for a goofy popcorn movie.